Privacy Policy — eg777 Online Casino

1 Overview

eg777 ("we," "us," or "our") operates the eg777 online gaming platform available at eg777.one. We are committed to safeguarding the privacy and personal data of every player who uses our Platform. This Privacy Policy ("Policy") describes how eg777 collects, uses, stores, shares, and protects your personal information in connection with your use of the eg777 Platform.

This Policy is issued in compliance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012 ("DPA"), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission ("NPC"). By registering an account or using the eg777 Platform, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein.

2 Data We Collect

eg777 collects the following categories of personal data from players and visitors:

Identity & Contact Data:

• Full legal name, date of birth, and nationality
• Philippine mobile number and email address
• Government-issued ID details (for identity and age verification)
• Residential address (province, city, barangay)

Account & Financial Data:

• eg777 username and encrypted password
• GCash number, PayMaya account, or bank account details (BPI, BDO, Metrobank) used for deposits and withdrawals
• Transaction history, deposit amounts, withdrawal requests, and account balances
• Bonus and promotion usage history

Technical & Usage Data:

• IP address, device type, browser type, and operating system
• Pages visited, games played, session duration, and click-stream data
• Login timestamps and geographic location data (derived from IP)
• Cookies and similar tracking technologies (see Section 9)

Communications Data:

• Records of your communications with eg777 customer support
• Feedback, complaints, and survey responses

3 How We Collect Your Data

eg777 collects your personal data through the following means:

• Direct collection: Information you provide when registering an eg777 account, completing identity verification, making deposits or withdrawals, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the eg777 Platform, through cookies, web beacons, log files, and similar technologies.
• Third-party sources: Identity verification data from accredited verification service providers; payment data from GCash, PayMaya, and banking partners; fraud prevention data from third-party risk management services.
• Regulatory sources: Information received from PAGCOR or other regulatory authorities in connection with licensing compliance or investigations.

4 How We Use Your Data

eg777 processes your personal data for the following purposes:

• Account management: To register, maintain, and administer your eg777 account, including identity and age verification (21+ requirement).
• Service delivery: To provide access to games, process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank, and deliver customer support.
• Legal compliance: To comply with PAGCOR licensing requirements, Philippine anti-money laundering laws (AMLA), the Data Privacy Act, and other applicable regulations.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, money laundering, and unauthorized account access.
• Responsible gaming: To monitor gaming behavior and apply responsible gaming tools such as deposit limits, session reminders, and self-exclusion where appropriate.
• Marketing and promotions: To send you relevant offers, bonuses, and promotional communications — only where you have provided consent or where permitted by law. You may opt out at any time.
• Platform improvement: To analyze usage patterns, improve the eg777 Platform, and develop new features and games.

5 Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, eg777 processes your personal data on the following legal bases:

• Contractual necessity: Processing required to perform our contract with you — including account registration, game access, and payment processing.
• Legal obligation: Processing required to comply with PAGCOR regulations, AMLA obligations, NPC requirements, and other applicable Philippine laws.
• Legitimate interests: Processing for fraud prevention, platform security, and responsible gaming monitoring, where these interests are not overridden by your rights.
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

6 Sharing Your Data

eg777 may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, to process your deposits and withdrawals.
• Identity verification providers: Accredited third-party services used to verify your identity and age in compliance with PAGCOR requirements.
• Game providers: Software providers whose games are available on the eg777 Platform, to the extent necessary to deliver game services.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other Philippine government agencies, where required by law.
• Fraud prevention services: Third-party risk management and fraud detection providers used to protect the integrity of the eg777 Platform.
• Professional advisers: Legal, accounting, and auditing firms, subject to professional confidentiality obligations.

7 Data Retention

eg777 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account data: Retained for the duration of your eg777 account and for a minimum of five (5) years following account closure, in compliance with PAGCOR and AMLA requirements.
• Transaction records: Retained for a minimum of five (5) years from the date of each transaction, as required by Philippine anti-money laundering regulations.
• Identity verification documents: Retained for the duration of your account and for five (5) years following closure.
• Customer support records: Retained for three (3) years from the date of the last interaction.
• Marketing consent records: Retained until you withdraw consent, plus one (1) year for compliance documentation purposes.

When your data is no longer required, eg777 will securely delete or anonymize it in accordance with our data disposal procedures.

8 Data Security

eg777 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. Our security measures include:

• SSL/TLS encryption: All data transmitted between your device and the eg777 Platform is encrypted using industry-standard SSL/TLS protocols.
• Password hashing: Account passwords are stored using strong one-way cryptographic hashing algorithms. eg777 staff cannot view your password in plain text.
• Access controls: Access to personal data is restricted to authorized eg777 personnel on a strict need-to-know basis. All staff with access to personal data are bound by confidentiality obligations.
• Secure payment processing: Financial transactions via GCash, PayMaya, BPI, BDO, and Metrobank are processed through PCI-DSS compliant payment gateways. eg777 does not store full payment card numbers on its servers.
• Regular security assessments: eg777 conducts periodic security reviews and vulnerability assessments to identify and address potential risks to your data.
• Incident response: In the event of a personal data breach that poses a real risk to your rights and freedoms, eg777 will notify the National Privacy Commission and affected players within 72 hours of becoming aware of the breach, in accordance with NPC requirements.

9 Cookies & Tracking Technologies

eg777 uses cookies and similar tracking technologies to operate and improve the Platform. A cookie is a small text file placed on your device when you visit the eg777 website. The following types of cookies are used:

• Strictly necessary cookies: Required for the Platform to function, including session management, login authentication, and security features. These cannot be disabled without affecting Platform functionality.
• Functional cookies: Used to remember your preferences, such as language settings and display options, to provide a more personalized experience.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the eg777 Platform, helping us identify areas for improvement. No personally identifiable information is shared with analytics providers.
• Marketing cookies: Used to deliver relevant promotional content. These are only placed with your explicit consent and can be withdrawn at any time through your browser settings.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the eg777 Platform. For more information on managing cookies, refer to your browser's help documentation.

10 Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by eg777:

• Right to be informed: You have the right to know what personal data eg777 collects about you, how it is used, and with whom it is shared.
• Right of access: You may request a copy of the personal data eg777 holds about you, along with information about how it is processed.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your eg777 account.
• Right to erasure or blocking: You may request deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to eg777's legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on legitimate interests, subject to applicable legal grounds.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe eg777 has violated your data privacy rights.

11 Minors

The eg777 Platform is strictly intended for players aged 21 years and above, in compliance with PAGCOR regulations governing online casino gaming in the Philippines. eg777 does not knowingly collect personal data from individuals under the age of 21.

If eg777 becomes aware that personal data has been collected from a person under 21 years of age, we will immediately suspend the relevant account, delete the associated personal data, and report the matter to the appropriate regulatory authorities where required.

If you are a parent or guardian and believe that a minor has registered an eg777 account or provided personal data to eg777 without your consent, please contact us immediately at [email protected] so that we can take prompt action.

12 International Data Transfers

eg777 primarily processes and stores your personal data within the Philippines. In certain circumstances, your data may be transferred to or accessed by service providers located outside the Philippines — for example, cloud infrastructure providers or game software vendors operating internationally.

Where such transfers occur, eg777 ensures that appropriate safeguards are in place to protect your personal data, including contractual data protection clauses that require overseas recipients to maintain standards equivalent to those required under the Philippine Data Privacy Act of 2012. eg777 will not transfer your personal data to a jurisdiction that does not provide an adequate level of data protection without your explicit consent or a lawful basis under the DPA.

13 Policy Updates

eg777 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or PAGCOR regulatory requirements. When material changes are made, eg777 will notify registered players via email or a prominent notice on the Platform prior to the changes taking effect.

The revised Policy will display an updated effective date at the top of this page. Your continued use of the eg777 Platform after the effective date of any revised Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically to stay informed about how eg777 protects your personal data.

14 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the processing of your personal data by eg777, please contact our Data Protection Officer:

eg777 aims to respond to all privacy-related inquiries within thirty (30) days. If you are not satisfied with our response, you have the right to escalate your complaint to the National Privacy Commission of the Philippines (NPC).